Support

We're here to help.

Getting Help

Quartz is a multi-tenant platform for project, expense, and accounting management. If you're running into trouble or have questions, here's how to get the answers you need.

Common Questions

Account & Sign In

Each user account is tied to an organization and accessed through that organization's subdomain. If you can't sign in, confirm you're using the correct subdomain for your organization. You can reset your password from the sign-in page.

Invitations

New users join Quartz by accepting an invitation link sent by an organization administrator. Invitation links expire after 14 days; if yours has expired, ask your administrator to send a new invitation.

Integrations

Quartz integrates with QuickBooks, Bill.com, HubSpot, Zoho, Salesforce, FreshBooks, Xero, Stripe, Monday, Zendesk, and FreshDesk. Integrations are managed by organization administrators from the admin panel. If a connection has stopped working, an administrator can reconnect it there.

Expense Requests

Expense requests can be submitted from inside a project or, when enabled by your organization, through a public form. Submitted requests follow an approval workflow before being processed for payment.

Contact Us

If you didn't find what you needed above, send us a message using the form below and we'll get back to you as soon as we can. You can also email us directly at developer@recursivity.co.